Advice for consumers
for free, confidential and impartial advice on consumer issues.
You can call Advice Direct Scotland on 0808 164 6000.
You can get advice on
- goods that are faulty, not fit for their purpose, or described incorrectly,
- services that have not been carried out with reasonable care and within a reasonable time or for an acceptable price,
- what to do if you think you have been scammed.
If after speaking to Advice Direct Scotland you require further assistance, you can .
Consumer education
Email us to arrange a talk or workshop if the members of your community group are interested in finding out more about
- rights and responsibilities as consumers,
- how to complain effectively,
- avoiding scams,
- setting up a No Cold Calling Zone (find out about No Cold Calling Zones).
Trading Standards
Address: Waverley Court G14 East Market Street
91¸£ÀûÉç
EH8 8BG